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FAQ

What happens if I cannot attend? Will I receive a refund, or can I be transferred to 2012?
This year we offer two types of insurance (START READY) that can be ordered upon enrollment. One applies to the race only and the other also covers the period of training. The insurances applies to illness or injury.

The price of the insurance is determined upon the current price of the distance. The entry fee with a deduction of administration cost (read more about it here) will then be refunded against a medical certificate.

Any other absences are not eligible for refund and there is no possibility of being transferred to next year’s race.

Can I change the distance, and if possible, when is the deadline and cost?
You can change the distance as long as there is room on the distance and you do it through the “My Page” site. You pay the extra amount applicable to the new distance + a small fee for the manual handling we also have to make.

It is also possible to switch to a shorter distance. The deadline for changing the distance is 26th of August.

After this date you cannot change groups. If there are free spaces, you can change the distance. You will have to do this in the Secretariat on the Town Hall Square.

Can I change the name of the participant I have entered?
A registration is personal, that is, you cannot change the name of your registration. If there are any major spelling mistakes, please contact our administration to correct the error.

The deadline for such correction is August 26th.

Can I change groups, or expected end result?
You will be allocated your group according to current seeding rules. It is therefore important that you choose the expected end time carefully. To run together with others that run your speed is to your advantage. If you wish, you can change the expected end result in the “My Page” site. Use the login information you have been sent.

Each participant´s racing number and group will be determined on the 26th of August. After this time, you can not change expected end time or group.

What if I want to run with a friend?
If you want to run with a particular person you will both have to choose the same expected finishing time and tick the box to start in the last group.

What is the difference between “My page” and “My Profile”?
My profile is a historical profile of the participant’s results from previous years. Here you can also add results from other races.

My page is the information registered for this year’s race. The results from this year’s race will be transferred to My Profile after the event.

Can I run with music in my ears?
At the request of the police, we want participants to minimizes the use of music during the race. This is to increase the safety of participants.

Is there a time limit?
For the half marathon the limit is 3 hours. This means you must have passed the halfway mark within 1.5 hours. If not, you are stopped and can not continue.

For the full marathon the limit is set to 6 hours.